Delete your account from within the app (recommended)
The fastest way to delete your account and all associated data is directly in the Apna Society mobile app:
- Open the Apna Society app and sign in.
- Go to Profile.
- Scroll to the bottom and tap Delete Account (under "Sign Out & Delete Account").
- Confirm by tapping Delete My Account on the warning prompt.
This immediately and permanently deletes your account.
Request deletion without the app
If you no longer have the app installed or can't sign in, you can request account deletion by emailing us from the address registered on your account:
support@apnasociety.com
Please include your registered mobile number and society/flat number so we can verify and process your request. We aim to complete deletion requests within 7 business days.
What gets deleted
Deleting your account permanently removes:
- Your profile (name, email, phone number, address)
- Registered vehicles
- Family member records linked to your account
- Your complaint and helpdesk history
This action cannot be undone. Financial records tied to your flat (invoices, payment receipts) may be retained by your society's management for accounting and legal compliance purposes, independent of your personal account.