Apna Society

Overview

Apna Society ("we", "us", "our") provides a mobile app that helps residents, security staff and management of housing societies manage day-to-day operations — visitor entry, maintenance payments, complaints, community posts and related features. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Depending on how you use the app, we may collect:

• Account information: name, email address and phone number, used to create and secure your account.
• Photos and videos: such as your profile picture or images attached to community posts, complaints, or visitor/vehicle records. You choose what to upload.
• Society-related data: your flat/unit number, wing, and society/complex association, needed for the app to function.

We do not collect precise location, contacts, SMS/call logs, or browsing history.

How we use your information

• To provide core app functionality (account creation, sign-in, visitor management, complaints, payments, community features).
• To keep your account secure and communicate important account-related notices.

We do not use your data for advertising or sell it to third parties.

Data sharing

Information you submit (such as your name, flat number, or a complaint) is visible to the relevant society management or security staff as needed for them to carry out their role — this is core to how the app works. We do not share your personal data with third-party advertisers or data brokers.

Data security

All data collected by the app is encrypted in transit. We use industry-standard security practices to protect your information from unauthorised access.

Data retention & deletion

You can delete your account and associated data at any time from within the app (Profile → Delete Account), or by emailing us — see our account deletion page for details. Data is automatically deleted within 90 days of a deletion request, except where certain records (such as financial receipts) must be retained by your society's management for accounting or legal compliance.

Children's privacy

Apna Society is not directed at children and is not designed for use by anyone under 18.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact us

If you have questions about this policy or your data, contact us at support@apnasociety.com.